Participant experiences

What Participants Say

Experiences from Adults Who Have Completed a Course

These accounts are from participants across our three courses. We have tried to represent a range of starting points and responses — not all of them glowing, but all of them honest.

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Reviews

What Participants Have Written

SR

Suraya Rahman

Petaling Jaya, Selangor

I joined the Household Plan after realising I had no clear picture of where our monthly income was going. By the third session I had a working register and, more usefully, a way of thinking about which costs were actually adjustable. The individual review sessions at the end were worth the fee on their own — my questions were specific to our situation and the responses were direct. I found the pacing very well suited to fitting around a full working week.

March 2025 · Household Plan

CK

Chin Kheng Wah

Kuala Lumpur

The investment risk course is not a course for someone looking for a list of what to buy. That was initially an adjustment for me. But once I understood that the purpose was to think clearly about risk rather than to receive a portfolio, I found it genuinely useful. The module on sequence of returns changed how I think about my EPF drawdown strategy. I would have appreciated slightly more coverage of unit trusts specifically, but the course did what it promised.

April 2025 · Investment Risk

NM

Normah Musa

Shah Alam, Selangor

My late husband handled our insurance affairs and when he passed I found myself holding several policies I did not understand. The insurance course gave me the tools to read them properly — the session on policy schedules was particularly helpful. I asked many questions during the forum and they were all answered without condescension. I feel considerably more capable of making decisions about our cover going forward.

March 2025 · Insurance in Midlife

PL

Prem Lal

Subang Jaya, Selangor

I have attended financial talks before and they have almost always ended with a product pitch. This course had none of that and it was refreshing. The Household Plan helped me identify two subscriptions I had forgotten about entirely and rethink how I was allocating our monthly surplus. The workbook was practical and I still refer to the household register we built during the course.

February 2025 · Household Plan

YL

Yap Li Fen

Ipoh, Perak

I attended online from Ipoh, which worked well technically. The investment risk course was harder than I expected — the material on sequence of returns and portfolio glide paths required careful reading. That is probably appropriate given the subject. I went into the closing one-on-one session with a list of questions and came out with substantially clearer thinking. I would not say I am now confident to act without professional advice, but I am better able to engage with that advice when I receive it.

April 2025 · Investment Risk

AZ

Ahmad Zaki

Kuala Lumpur

My wife and I both joined the insurance course. We had different levels of familiarity with the subject — she had more, I had less — and we both found the material pitched at a useful level. The session on critical illness policies in the context of age-related premium increases was something I wish I had understood a decade earlier. The fact that there was no product recommendation attached gave us confidence that we were learning rather than being sold to.

March 2025 · Insurance in Midlife

Case Studies

How Participants Have Used What They Learned

The Situation

A participant in her late forties had accumulated four separate insurance policies over two decades and was uncertain whether they overlapped, had gaps, or were still appropriate for her current household circumstances.

What the Course Provided

The insurance course gave her the vocabulary and framework to read each policy schedule herself. The policy-review workbook provided a structured way to compare coverage across all four policies. During the discussion forum she raised specific questions about critical illness definitions.

Outcome

She identified one policy that was largely duplicating coverage from another. She subsequently arranged a review with an independent financial adviser — better equipped to ask specific questions and evaluate the responses. She described the course as having changed the balance of knowledge in that conversation.

"I went into the adviser's office knowing what to ask. That was the difference."

— Insurance in Midlife participant, Kuala Lumpur, 2025

The Situation

A couple in their early fifties had a combined income they considered adequate but found that, month by month, their savings were not increasing in the way they expected. Neither had a clear account of where the money was going.

What the Course Provided

The Household Plan introduced a distinction between fixed obligations and genuinely discretionary spending that helped them see which costs were, in practice, not adjustable. The review sessions provided space to apply the framework to their specific situation without judgement.

Outcome

They identified approximately RM 420 per month in subscription and service costs they had not been tracking deliberately. They built a small emergency reserve over the following four months. Both described the course as having changed their relationship with their monthly spending.

"It was not a dramatic transformation. It was just considerably clearer."

— Household Plan participants, Petaling Jaya, 2025

Reach Us

Get in Touch

Telephone

+60 3-2143 9678

Address

6 Persiaran Stonor, 50450 Kuala Lumpur

Office Hours

Mon–Fri: 9:00 am – 6:00 pm
Sat: 10:00 am – 2:00 pm

Our Record

In Numbers

340+

Participants Enrolled

8

Years of Courses

4.7

Average Rating

94%

Would Recommend

MyCPD Recognised

Selected programmes recognised for continuing professional development in Malaysia.

Education Excellence 2023

Recognised at the Malaysian Adult Education Forum for personal finance curriculum.

MFPB Affiliate Member

Affiliated with the Malaysian Financial Planning Body.

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