Privacy Policy

1. Introduction

Slatewise (referred to in this document as "we", "us", or "our") is committed to handling the personal information of its participants, enquirers, and website visitors with care and transparency. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have over your information.

This policy applies to information collected through this website and through our course administration process. By using this website or enrolling in a course, you acknowledge the practices described here.

Our postal address is 6 Persiaran Stonor, 50450 Kuala Lumpur, Malaysia. For privacy-related enquiries, please write to [email protected].

2. Data We Collect

Information You Provide Directly

When you submit an enquiry through our contact form or enrol in a course, we collect:

• Your full name
• Your email address
• Your telephone number (if provided)
• Any message or additional information you include in a form submission

Information Collected Automatically

When you visit this website, our web server and any analytics tools we use may collect:

• Your IP address and approximate location
• Browser type and version
• Pages visited and time spent on the site
• Referring website (if any)
• Cookie identifiers, where you have consented to cookie use

Legal Basis for Processing

We process your personal data on the following bases under the Personal Data Protection Act 2010 (PDPA) of Malaysia:

• Consent — for marketing communications and non-essential cookies
• Contractual necessity — for administering course enrolment and delivery
• Legitimate interests — for improving our website and responding to enquiries

3. How We Use Your Data

Responding to Enquiries

Information submitted through the contact form is used solely to respond to your enquiry and to suggest suitable courses where relevant. We do not add enquirers to marketing lists without explicit consent.

Course Administration

For enrolled participants, we use your name, email, and contact number to send course materials, session reminders, joining instructions, and post-course communications.

Website Improvement

Aggregated and anonymised analytics data helps us understand how the website is used and where it could be improved. This data is not linked to identifiable individuals.

Marketing Communications

We will only send you communications about future courses or related content if you have explicitly opted in to receive them. You may withdraw this consent at any time by writing to [email protected].

Data Retention

Enquiry data is retained for up to 12 months after the last communication. Participant data (for enrolled individuals) is retained for up to 5 years for record-keeping purposes, after which it is securely deleted. You may request earlier deletion as described in Section 6.

4. Data Sharing

We do not sell, rent, or share your personal data with financial product providers, insurance companies, banks, or any commercial third party. Your data is used only for the purposes described in this policy.

We may share data with service providers who assist in operating this website or our administration systems (for example, email service providers or website hosting services). These parties are contractually required to process data only as instructed by us and to maintain appropriate security standards.

We may disclose information if required to do so by law or by a competent authority in Malaysia.

5. Data Protection Measures

We take reasonable and appropriate technical and organisational steps to protect personal data against unauthorised access, loss, or misuse. These include:

• Secure server storage with access controls
• Encrypted transmission via HTTPS for all web-based data entry
• Restricted internal access to personal data on a need-to-know basis
• Regular review of data handling practices

In the event of a data breach that is likely to affect your rights, we will notify affected individuals and, where required, the relevant authority in a timely manner.

6. Cookies

This website uses cookies to support basic site functionality and, with your consent, for analytics purposes. You can manage your cookie preferences at any time through our Cookie Policy page. Essential cookies cannot be disabled as they are required for the site to function. Non-essential cookies (including analytics) are only placed with your consent.

7. Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate or incomplete data be corrected
• Withdrawal of consent — withdraw consent for processing based on consent at any time
• Cease of processing — request that we stop using your data for direct marketing
• Deletion — request deletion of your personal data, subject to any legal retention requirements

To exercise any of these rights, please write to [email protected] with sufficient information to identify your records. We will respond within 21 days.

If you are unsatisfied with our response, you may refer your complaint to the Department of Personal Data Protection Malaysia (JPDP), the supervisory authority for personal data matters in Malaysia.

8. Third-Party Links

This website may contain links to external websites for reference purposes. We are not responsible for the privacy practices of those websites and encourage you to review their policies before submitting personal information to them.

9. Children's Privacy

Our courses and services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has submitted personal data to us, please contact us at [email protected] and we will delete the information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the revised date at the top of the page will be updated. If changes are significant, we will notify participants by email. Your continued use of this website after any changes constitutes your acceptance of the updated policy.

11. Contact

For questions or requests relating to this Privacy Policy or your personal data:

• Email: [email protected]
• Post: Slatewise, 6 Persiaran Stonor, 50450 Kuala Lumpur, Malaysia
• Telephone: +60 3-2143 9678 (office hours: Monday–Friday, 9:00 am–6:00 pm)